STN - Slovak standards

Quality management. Customer satisfaction. Guidelines for monitoring and measuring

Available languages: Slovak

Available design: Print design

Quality management. Customer satisfaction. Guidelines for monitoring and measuring

Available design: Print design

Quality management. Customer satisfaction. Guidelines for codes of conduct for organizations

Available languages: Slovak

Available design: Print design

Quality management. Customer satisfaction. Guidelines for codes of conduct for organizations

Available design: Print design

Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations

Available languages: Slovak

Available design: Print design

Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations

Available design: Print design

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

Available languages: Slovak

Available design: Print design

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

Available design: Print design

Quality management systems.Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations

Available design: Print design

Systémy manažérstva kvality. Osobitné požiadavky na používanie normy ISO 9001: 2000 v organizáciách na výrobu automobilov a ich náhradných dielcov.

Available design: Print design