Active standard | Published: 09/01/2023

ISO 16355-7:2023

Applications of statistical and related methods to new technology and product development process — Part 7: Guidelines for developing digitalized products and services — General principles and perspectives of the QFD method
(Application des méthodes statistiques et des méthodes liées aux nouvelles technologies et de développement de produit — Partie 7: Ligne directrices pour le développement de produits et services numérisés — Principes généraux et perspectives de la méthode de déploiement de la fonction qualité (QFD))

Available languages: English

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Detail information

Designation: ISO 16355-7:2023

Publication date: 09/01/2023

Pages: 25

Country: International technical standard

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Anotation

Description / Abstract: The current ISO 16355 series is written intentionally independent of industry because the principles of applying statistical methods for product and technology development are similar for all types of products. However, when applying the standard for the development of fully or partially digitized products in practice, specific characteristics of digital goods in product development (such as measurability, immateriality, economies of scale effects, etc.) are taken into account. This document gives guidelines for adapting the quality function deployment (QFD) process, its purpose, users, and tools as they are described in the ISO 16355 series that consider these specific characteristics for developing digitalized products and services. Table 1 illustrates the scope of this document by stating examples of the types of products the standard focuses on. Users of this document include all organization functions necessary to assure customer satisfaction, including business planning, marketing, sales, research and development (R&D), engineering, information technology (IT), manufacturing, procurement, quality, production, service, packaging and logistics, support, testing, regulatory, and other phases in hardware, software, service, and system organizations.

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