Active standard | Published: 31/01/2020

ISO 22059:2020

Guidelines on consumer warranties/guarantees
(Lignes directrices concernant les droits et garanties aux consommateurs)

Available languages: English

Available design: electronic design (pdf), Print design

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Detail information

Designation: ISO 22059:2020

Publication date: 31/01/2020

Pages: 11

Country: International technical standard

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Anotation

Description / Abstract: This document specifies the form and content of warranties/guarantees that a manufacturer and/or supplier can use to address reasonable expectations of products by consumers. This document is applicable to transactions between businesses and consumers of new and used products, including online transactions. This document is also applicable to products associated with services to complete a transaction (such as, buying clothes that need alteration).

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