Active standard | Published: 14/04/2020

ISO 22483:2020

Tourism and related services — Hotels — Service requirements
(Tourisme et services connexes — Hôtels — Exigences de service)

Available languages: English

Available design: electronic design (pdf), Print design

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Detail information

Designation: ISO 22483:2020

Publication date: 14/04/2020

Pages: 29

Country: International technical standard

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Anotation

Description / Abstract: This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction. The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.

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