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Information technology - Service management - Part 1: Service management system requirements
Available languages: Czech
Available design: Print design
Informační technologie - Management služeb - Část 1: Požadavky na systém managementu služeb.
Available languages: Czech
Available design: Print design
Information technology - Service management - Part 2: Guidance on the application of service management systems
Available languages: English (the title page in Czech only)
Available design: Print design
Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
Available languages: English (the title page in Czech only)
Available design: Print design
Information technology - Service management - Part 6: Requirements for bodies providing audit and certification of service management systems
Available languages: English (the title page in Czech only)
Available design: Print design
Information technology - Service management - Part 1: Specification
Available design: Print design
Information technology - Service management - Part 1: Service management system requirements
Available design: Print design
Information technology - Service management - Part 2: Code of practice
Available design: Print design
Information technology - Service management - Part 2: Guidance on the application of service management systems
Available design: Print design
Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
Available design: Print design