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Withdrawn | Published: 01/04/2005
DIN ISO 10002:2005-04 Withdrawn
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations.
(Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für die Behandlung von Reklamationen in Organisationen.)
Available languages: English, German and French
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Detail information
Designation: DIN ISO 10002:2005-04
Publication date: 01/04/2005
Pages: 49
Note: Withdrawn
Country: German technical standard
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Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für die Behandlung von Reklamationen in Organisationen.Popular Publishers
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