Active standard | Published: 20/10/2021

ISO/IEC/TS 30105-6-ed.1.0

Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 6: Guidelines on risk management

Available languages: English

Available design: electronic design (pdf), Print design, CD-ROM

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Detail information

Designation: ISO/IEC/TS 30105-6-ed.1.0

Publication date: 20/10/2021

Pages: 18

Country: International technical standard

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Anotation

This document provides guidance on risk management practices for the IT enabled services-business process outsourcing (ITES-BPO) service provider for the outsourced business processes. It provides guidance for planning, establishing, implementing, operating, monitoring, reviewing, maintaining and improving the risk management framework for the ITES-BPO services. This document: — covers IT enabled business processes that are outsourced; — is applicable to the service provider; — is applicable to all lifecycle processes of ITES-BPO; — is not intended to cover IT services. The guidelines in this document align to ISO 31000, elaborating the risk principles, risk management framework and risk management process from an ITES-BPO perspective.

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