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Active standard | Published: 13/12/2024
ISO/TR 32123:2024
Transaction assurance in E-commerce — After-sales services
(Assurance des transactions de commerce électronique — Services apres-vente)
Available languages: English
Available design: electronic design (pdf), Print design
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Detail information
Designation: ISO/TR 32123:2024
Publication date: 13/12/2024
Pages: 17
Country: International technical standard
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You can buy at www.mystandards.bizAnotation
Description / Abstract: This document provides information on the nature of after-sales services unique to E-commerce transactions. It is a review of current practices across different platforms, an analysis of factors that impact quality of after-sales services in E-commerce transactions and a description of possible means to enhance after-sales services.Popular Publishers
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