Active standard | Published: 31/08/2022

ISO/TS 10020:2022

Quality management systems — Organizational change management — Processes
(Systemes de management de la qualité — Gestion du changement organisationnel — Processus)

Available languages: English, Spanish

Available design: electronic design (pdf), Print design, CD-ROM

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Detail information

Designation: ISO/TS 10020:2022

Publication date: 31/08/2022

Pages: 41

Country: International technical standard

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Anotation

Description / Abstract: This document specifies processes that can be used to govern, manage and implement organizational change management (OCM) for organizations, projects or smaller activities. It comprises generic process descriptions that describe the OCM processes. Supporting diagrams describing the processes are also provided. This document is applicable, but not limited, to change sponsors, change agents, change team members and project managers, particularly those responsible for governing, managing and implementing organizational change.

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