Aktívna norma | Vydaná: 31.08.2022

ISO/TS 10020:2022

Quality management systems — Organizational change management — Processes
(Systemes de management de la qualité — Gestion du changement organisationnel — Processus)

Dostupné jazyky: Anglicky, Španielsky

Dostupné prevedenie: Elektronické PDF, Tlačené, CD-ROM

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Podrobné informácie

Označenie: ISO/TS 10020:2022

Dátum vydania: 31.08.2022

Stránok: 41

Krajina: Medzinárodná technická norma

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Anotácia

Description / Abstract: This document specifies processes that can be used to govern, manage and implement organizational change management (OCM) for organizations, projects or smaller activities. It comprises generic process descriptions that describe the OCM processes. Supporting diagrams describing the processes are also provided. This document is applicable, but not limited, to change sponsors, change agents, change team members and project managers, particularly those responsible for governing, managing and implementing organizational change.

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