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ČSN - Czech national standards
Page 40
ČSN ISO 10003 (01/02/2019)
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
Available languages: English (the title page in Czech only)
Available design: Print design
from 18.00 EUR more info
ČSN ISO 10003 (01/02/2009) Withdrawn
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
Available design: Print design
from 18.00 EUR more info
ČSN ISO 10004 (01/02/2019)
Quality management - Customer satisfaction - Guidelines for monitoring and measuring
Available languages: English (the title page in Czech only)
Available design: Print design
from 18.00 EUR more info
ČSN ISO 10004 (01/06/2013) Withdrawn
Quality management - Customer satisfaction - Guidelines for monitoring and measuring
Available design: Print design
from 22.50 EUR more info
ČSN P ISO/TS 10004 (01/08/2011) Withdrawn
Quality management - Customer satisfaction - Guidelines for monitoring and measuring
Available design: Print design
from 18.00 EUR more info
ČSN ISO 10008 (01/01/2023)
Quality management - Customer satisfaction - Guidance for business-to-consumer electronic commerce transactions
Available languages: English (the title page in Czech only)
Available design: Print design
from 18.00 EUR more info
ČSN ISO 10010 (01/02/2023)
Quality management - Guidance to understand, evaluate and improve organizational quality culture
Available languages: English (the title page in Czech only)
Available design: Print design
from 14.00 EUR more info
ČSN ISO 21500 (01/10/2021)
Project, programme and portfolio management - Context and concepts
Available languages: Czech
Available design: Print design
from 14.00 EUR more info
from 23.50 EUR more info
ČSN ISO 21502 (01/09/2021)
Project, programme and portfolio management - Guidance on project management
Available languages: Czech
Available design: Print design
from 24.50 EUR more info
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