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Active standard | Published: 16/07/2018
ISO 10004:2018-ed.2.0
Quality management — Customer satisfaction — Guidelines for monitoring and measuring
(Management de la qualité — Satisfaction du client — Lignes directrices relatives a la surveillance et au mesurage)
Available languages: English, Spanish, French
Available design: electronic design (pdf), Print design, CD-ROM
from 199.40 USD
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Detail information
Designation: ISO 10004:2018-ed.2.0
Publication date: 16/07/2018
Pages: 35
Country: International technical standard
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