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Active standard | Published: 06/07/2017
ISO 18295-1:2017
Customer contact centres — Part 1: Requirements for customer contact centres
(Centres de contact clients — Partie 1: Exigences relatives aux centres de contact clients)
Available languages: English, French
Available design: electronic design (pdf), Print design
from 3 122.80 CZK
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Detail information
Designation: ISO 18295-1:2017
Publication date: 06/07/2017
Pages: 16
Country: International technical standard
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