Aktiv Normen | Herausgegeben: 29.05.2026

ISO/IEC/IEEE 23612-ed.1.0

Software and systems engineering - Incident management
(Ingenierie du logiciel et des systemes - Gestion d´incident)

Verfügbare Sprachen: Englisch

Verfügbare Ausführung: Elektronische PDF, Gedruckt, CD-ROM

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Detailinformationen

Bezeichnung: ISO/IEC/IEEE 23612-ed.1.0

Ausgabedatum: 29.05.2026

Seiten: 34

Land: Internationale technische Norm

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Erhältlich auf www.technormen.de

Annotation

This document defines a generic incident management process and supporting documentation that can be used to implement incident management and to manage incidents within most organizations, projects or operations activities for a system, service, software, or product. This document also provides supporting diagrams describing the process and example documents. This document is applicable to incident management in all life cycle models (e.g. incremental, waterfall, evolutionary, agile). This document covers incidents identified across the life cycle, including those that arise during both development (e.g. defects) and operation (e.g. those handled by service management).

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